Community First Health Centers

Careers

Community First Health Centers seeks outstanding individuals who are committed to and passionate about providing quality health care and making a positive difference in the community. If you are qualified for any of the following posted positions, we encourage you to apply and join our team.

Custodian-PT-New Haven

Position Summary

Under the general supervision of the Practice Manager, the Custodian performs cleaning and maintenance functions at either Agency location.

General Responsibilities

  • Following cleaning schedule, maintain cleanliness of facility.
  • New Haven custodians are responsible for laundering mop heads and cleaning rags for both Agency locations.
  • Safely and effectively use cleaning products and equipment.
  • Monitor and report equipment concerns and malfunctions to supervisor.
  • Maintain facility security system with minimal assistance.
  • Attends meetings as needed.
  • Must participate in quality improvement activities
  • Other duties as assigned.
  • May be required to complete simple maintenance functions (repair or change out broken fixtures, hang pictures, etc.)

Education and/or Experience

High School Diploma or General Education Degree (GED) AND Experience with health care cleaning and maintenance preferred.

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Medical Assistant - FT - Float

 Position Summary

This position provides and delivers quality, comprehensive patient care as directed by a licensed provider and under the supervision of the Practice Manager.

General Responsibilities

  • Responsible for the entire patient flow process to include maintaining exam rooms; supplies; waste materials; medical records flow; chart tracking all records; patient instruction sheets; nightly lockdown and openings when designated shift start & end times are dictated; growth grids; immunizations tracking in MCIR on a daily basis to insure patient immunizations are up to date.
  • Perform diagnostic procedures within the scope of the MA role.
  • Autoclave / sterilize and maintain instruments.
  • Conduct daily patient education and distribute materials.
  • Practice infection control at all times.
  • Communicate with patients to include triage; hospital; insurance companies; home care / nursing homes; pharmacy.
  • Assist physician with all procedures or processes.
  • Perform basic lab / X-ray procedures as necessary such as basic chest & extremities; venipunctures; heel & finger sticks; cultures-GC, Strep B, Chlamydia and Herpes; UA; EKG etc.
  • Maintain sample medications for inventory and expiration dates.
  • Conduct patient referrals and pre-authorizations as directed.
  • Assist in orientation of new hires and completion of orientation checklist.
  • Participate in required continuing education for immunizations and all other clinic processes.
  • Participate in working in the lab or x-ray as needed.
  • Successfully complete all competencies required by CFHS, including lab and x-ray.
  • Successfully complete all documentation in EHR; including all tracking processes for referrals, lab and hospitalization.
  • Use MCIR website and EHR on a monthly basis for MCIR to send letters (recall/reminders) to patients that are due or overdue for vaccines or tests.
  • Maintain levels of certification as needed.
  • Other duties as assigned.

Note: this is how following paragraph appears on former website

Homeless Data from assigned sources using proper forms including the Encounter form. Resource search for clients with special needs. Assist walk-ins: Eligibility, Substance Abuse Referral, Dental, Vision, Prescription, and access to other supportive services Participate in Quality Improvement activities such as obtaining Patient Survey information

Education and/or Experience

High School diploma or GED AND Graduate in Medical Assistance or Nursing with a C or better G.P.A.

AND

Approved certification, registration, and/or license to practice in the state of Michigan as applicable. Minimally, certification as a Medical Assistant obtained within 6 months from date of hire.

AND

Relevant work experience in a medical center preferred.

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Community Health Technician - PT - WIC - New Haven

Position Summary 

This position performs laboratory, anthropometric and clerical procedures necessary for WIC Program certifications.  

Duties & Responsibilities

Laboratory and Anthropometric Responsibilities

  • Accurately obtain and record adult and child anthropometric data (height, weight and head circumference) following Federal, State and Local Agency policies and procedures. 
  • Manually plot anthropometric data on program-specified growth charts.
  • Perform blood specimen collection via finger puncture and heel stick techniques adhering to   State/Local Agency/CLIA and OSHA policies and procedures/standards. 
  • Perform daily quality control tests according to Federal, State, Local Agency and manufacturer policies and procedures. 
  • Provide proper care and disposal of lab waste materials following State/Local Agency/CLIA and OSHA policies and procedures/standards.
  • Maintain complete, accurate, and up-to-date quality control logs and records.
  • Inspect laboratory supplies and equipment, and report to Supervisor if adjustments, repairs or disposal are necessary.
  • Identify and report to Supervisor any problems that may affect individual lab or anthropometric results.
  • Clean and sanitize equipment, instruments, and work area adhering to State/Local Agency/CLIA and OSHA policies/procedures and standards.
  • Inventory and stock lab supplies according to policies and procedures.
  • Satisfactory results of annual proficiency testing and competency assessments. 

Clerical Responsibilities 

  • Perform manual calculation of applicant income to determine program eligibility and inform applicants of their eligibility or ineligibility for program benefits. 
  • Verify applicant adjunct eligibility via CHAMPS or MI-Health Plan Benefits systems. 
  • Accurately obtain and record client information including income, Identity, residency, proof of pregnancy and demographics.
  • Screen applicants for recommended immunizations and lead testing.
  • Access and screen reports from MCIR as needed.
  • Obtain voter registration requests and declinations according to Federal, State, and Local Agency policies and procedures. 
  • Instruct applicants in the use of allowable program benefits and vendor redemption processes.
  • Issue program benefits and documents to participants following Federal, State and Local Agency policies and procedures
  • Provide breastfeeding support referrals.
  • Receive and return applicant/participant phone calls. 
  • Accurately schedule applicants/participants for program appointments.

Other

  • Attend approved meetings, seminars, workshops and conferences, as needed for professional development and on behalf of Community First Health Centers. 
  • Promote Agency programs, services and activities through participant referrals and participation in community outreach events.
  • Other duties as assigned.

Job Requirements

Education and/or Experience

High School Diploma or General Education Degree (GED).
AND

Completion of MDHHS Lab/Anthropometric Training for WIC with competency assessment.

AND

Prior experience in obtaining anthropometric measurements and blood samples preferred.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to maintain confidentiality in all matters.
  • High level of analytical and problem solving abilities.
  • Capability to interface and maintain effective relationships with all programs, agencies and intra-Agency personnel. 
  • Detail oriented, logical, and methodological approach to problem solving.
  • Flexible, with the ability to work independently and with minimal guidance.   
  • Strong oral and written communication and presentational skills. 
  • Excellent interpersonal and customer service skills, to effectively and tactfully deal with a diverse group of patients, staff, customers, and community groups.
  • Must understand Age-Specific Care.
  • Must maintain Basic Life Support certification.
  • General computer proficiency.

Language Skills 

  • Ability to read and speak English proficiently.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear.  
  • The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch. 
  • The employee must occasionally lift and/or move up to 40 pounds. 
  • Specific vision requirements include the ability to see at close range. 
  • At times, may require more than 40 hours per week to perform the essential duties of the position. 
  • Fine hand manipulation (keyboarding).
  • Travel to trainings using own vehicle.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • Internal office and clinic space.  
  • The noise level in the work environment is usually moderate to loud.
  • Working in a patient care environment may result in exposure to communicable diseases, blood, bodily fluids, and hazardous substances. 

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Eligibility Specialist - PT - Algonac

 Position Summary

The Eligibility Specialist provides initial screening and assessment of the needs of patients including appropriate referrals and follows up. This position coordinates and provides services such as eligibility determinations, referrals and linkages to other programs/agencies and to clients at the medical center and at program sites.

Duties & Responsibilities

General responsibilities

  • Promote and maintain awareness of Agency programs, services, and activities.
  • Complete and submit encounter forms for entry into EMR system.
  • Authorize medical, dental, and vision appointments for Sliding Fee patients.
  • Add or change the Medical Center Sliding Scale Program participant list and distribute to pharmacies and pertinent staff.
  • Coordinate the yearly Sliding Scale Program participant renewal processing.
  • Greet and assist walk-in patients. 
  • Assist with Marketplace and Medicaid Applications
  • Input patient information in EMR System (eCW)
  • Application of PAP (Patient Assistance Programs) if warranted
  • Follow through with written and provider referrals/actions
  • Assist patients with Utility assistant/THAW or other applications
  • Monitor and authorize continued eligibility of Sliding Fee status when necessary outside of the one year deadline
  • Conduct resource search and advocate for clients with special needs.
  • Coordinate client transportation.
  • Develop inter-agency network as a means of referral sources, such as employment, training, housing, WIC, MIHP, etc.
  • Attend meetings, seminars, workshops and conferences, as needed and approved for professional development and on behalf of Community First Health Centers.
  • Other Duties As Assigned

HHC Specific Responsibilities

  • Enroll new clients into HHC Program.
  • Monitor and authorize continued eligibility of “homeless status” in HHC Program.
  • Complete an assessment of patient needs
  • Coordinate county ordering of medical supplies and medications for clients.
  • Follow through with written orders in client charts as directed by practitioner.
  • Authorize and arrange medical, dental and vision appointments.

Job Requirements

Education and/or Experience

High School Diploma or General Education Degree(GED) with relevant experience preferred

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to maintain confidentiality in all matters.
  • High level of analytical and problem solving abilities.
  • Capability to interface and maintain effective relationships with all programs, agencies and intra-Agency personnel.
  • Detail oriented, logical, and methodological approach to problem solving.
  • Flexible, with the ability to work independently and with minimal guidance.  
  • Strong oral and written communication and presentational skills.
  • Excellent interpersonal and customer service skills, to effectively and tactfully deal with a diverse group of patients, staff, customers, and community groups.
  • General computer proficiency.
  • Must maintain Basic Life Support certification.

Language Skills

  • Ability to read and speak English proficiently.
  • Bilingual Spanish preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear. 
  • The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch. 
  • The employee must occasionally lift and/or move up to 25 pounds.
  • Specific vision requirements include the ability to see at close range.
  • At times, may require more than 40 hours per week to perform the essential duties of the position.
  • Fine hand manipulation (keyboarding).
  • Travel extensively using own vehicle.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Internal office space.
  • Extensive work performed in the field.
  • The noise level in the work environment is usually moderate.

Lab/X-Ray Technician - FT - New Haven

Position Summary     

This position provides laboratory and x-ray services for all clients as needed. 

Job Duties & Responsibilities

Lab Responsibilities

  • Complete lab tests and phlebotomies for testing.
  • Identify and label specimens.
  • Maintain laboratory supplies and equipment, ensuring repairs, if needed.
  • Identify and report any problems that may affect individual lab results to supervisor.
  • Clean and sterilize equipment, instruments, and work area. 
  • Run controls daily.
  • Inventory, order, and stock lab supplies according to policies and procedures.
  • Maintain accurate and up-to-date logs/records and reports for quality assurance purposes.
  • Order, maintain, and document appropriate vaccines/medical supplies.
  • Run reports from MCIR

X-Ray Technician Responsibilities

  • Complete x-ray and electro-cardiograms.
  • Chart all tests and forward results to clinical providers in a timely manner.
  • Maintain x-ray supplies and equipment, ensuring repairs if needed.
  • Facilitate communications between laboratories, radiologist, physicians, medical assistants, and other clinical providers regarding such items as results and updates.
  • Perform veni-puncture, arterial, and capillary punctures on patients,
  • Instruct patients on all collection procedures and perform tests as necessary including urine collection, throat cultures, and finger sticks.
  • Perform proficiency testing of samples in the same manner as patient’s samples, maintain copy of results.
  • Autoclave surgical instruments.
  • Perform clinical medical assistant duties and responsibilities as needed.
  • Maintain current up to date radiologic badges for self and staff.

Other

  • Attend meetings, seminars, workshops and conferences, as needed and approved for professional development and on behalf of Community First Health Centers.
  • Promotes and maintains awareness of Agency programs, services and activities.
  • Other duties as assigned.

Education and/or Experience

High School Diploma or General Education Degree (GED).

AND

Graduate in Medical Assistance or Nursing (Medical Center only)

AND

Approved certification, registration, and/or license to practice in the state of Michigan as applicable.  Minimally, certification as a Medical Assistant obtained within six months from date of hire.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to maintain confidentiality in all matters.
  • High level of analytical and problem solving abilities.
  • Capability to interface and maintain effective relationships with all programs, agencies and intra-Agency personnel.
  • Detail oriented, logical, and methodological approach to problem solving.
  • Flexible, with the ability to work independently and with minimal guidance.  
  • Strong oral and written communication and presentational skills.
  • Excellent interpersonal and customer service skills, to effectively and tactfully deal with a diverse group of patients, staff, customers, and community groups.
  • Must understand Age-Specific Care.
  • Must maintain Basic Life Support certification.
  • General computer proficiency.

Language Skills

Ability to read and speak English proficiently.

Physical Demands   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear. 
  • The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch. 
  • The employee must occasionally lift and/or move up to 25 pounds.
  • Specific vision requirements include the ability to see at close range.
  • At times, may require more than 40 hours per week to perform the essential duties of the position.
  • Fine hand manipulation (keyboarding).
  • Travel between sites using own vehicle.

Work Environment     

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Internal office and clinic space. 
  • The noise level in the work environment is usually moderate for medical center employees.
  • Working in a patient care environment may result in exposure to communicable diseases and hazardous substances.
  • X-Ray Techs must practice radiation safety through appropriate use of radiation protection devices and adhering to radiation safety standards to protect patient and staff and to comply with regulatory agencies and requirements. 

Outreach and Enrollment Specialist - FT - New Haven

 POSITITION SUMMARY

The Outreach and Enrollment Specialist acts as an advocate and a resource for the CFHC’s population in need of outreach and enrollment services to enable patients to receive necessary medical care and other offered services.

GENERAL RESPONSIBILITIES

  • Promote and maintain awareness of Agency programs, services and activities.
  • Provide outreach education (Program Awareness) to inform community groups and businesses of services, and contacts.
  • Develop outreach materials to present to possible enrollees.  Material will include all pertinent information to be presented to community education sessions.
  • Develop list of locale and types of entities at which to conduct education sessions.
  • Prepare schedule of information/education sessions to be held at each available venue.
  • Conduct education sessions as scheduled.  Ensure enrollment packets and sign-in sheets are available at sessions.
  • Contact local collaboration partners to develop joint efforts for the outreach and enrollment program.
  • Retain records for all new enrollees.
  • Report required data to any necessary entity.
  • Review and become familiar with the basic terms of the Affordable Care Act.
  • Become knowledgeable of Michigan’s Medicaid benefits enrollment process.
  • Recruit individuals who are potentially qualified for the relevant program/service. 
  • Complete and submit data into the EMR and/or tracking worksheets.
  • Assist with the development of a programmatic resource manual relevant to each service.
  • Provide Community Awareness programs as directed.
  • Participate in quality improvement activities.
  • Attend meetings, seminars, workshops and conferences, as needed and approved for professional development and on behalf of DCS.
  • Engage clients on the streets, respond to referrals from shelters, jails, family members, schools, and community and link the client to appropriate services (medical, psychological, social, etc.) as needed..
  • Make the necessary internal referral for service based on client need.
  • Assist clients living on the streets to obtain the necessary DCS medical care resources.
  • Record services, gather and provide statistics necessary for the UDS reports, in-kind, billing approvals, all other reports related to needs and services of the homeless.
  • Develop inter-agency network as a means of referrals sources, such as employment, training, etc.
  • Coordinate client transportation.
  • Solicit donations of personal hygiene items or medications as needed.

QUALIFICATIONS

  • Ability to maintain confidentiality in all matters.
  • High level of analytical and problem solving abilities.
  • Capability to interface and maintain effective relationships with all programs, agencies and intra-Agency personnel. 
  • Detail oriented, logical, and methodological approach to problem solving.
  • Flexible, with the ability to work independently and with minimal guidance.   
  • Strong oral and written communication and presentational skills. 
  • Excellent interpersonal and customer service skills, to effectively and tactfully deal with a diverse group of patients, staff, customers, and community groups.
  • General computer proficiency.
  • Must understand Age-Specific Care.
  • Must maintain Basic Life Support certification

EDUCATION AND/OR EXPERIENCE

High School Diploma required.  Associates/Bachelor’s Degree preferred.

AND

Some experience and desire to work with the populations in need.


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